The internet has become increasingly important for the sales activities of the electricity company. In order to realise an innovative and customer-oriented online appearance, a new information and navigation concept was needed which is responsive on different devices. One of the main aims was to become more present in the online world and increase the sales rate over the web platform.
The Sitecore-based online presence of the leading electricity company has been completely restructured and expanded with e-commerce and personalisation functions to enable individual service queries and compilations for the customer.
Product Configuration | Customer Experience
The development of the customer portal will not only continuously improve the company's range of products, but also improve performance by digitizing various processes.