Together with IBM iX at the SAP CX Live Summit

Presenting the future of successful customer interactions together with IBM iX

ecx.io joins the SAP Customer Experience LIVE Summit as a long-standing SAP Partner on 10th and 11th October in Barcelona. Joint services and solutions will be presented in conjunction with the parent company, IBM iX. On 50,000 square metres of exhibition space at the Fira Barcelona Gran Via exhibition centre, state-of-the-art technologies will be presented and numerous sessions will be held with experts. At Stand P2 in Hall 8.1 visitors can expect exciting lectures and live demos.

Our experts are looking forward to showing visitors to Barcelona how to successfully shape digital customer experiences through cognitive commerce, marketing and customer service solutions. In addition, our team will demonstrate how successful progressive consumer profiling is being used.

— Gerald Lanzerits (CEO, ecx.io – an IBM Company)

Maintaining networks, making new contacts: customer relationships, trust and service are more important than ever for business growth. Therefor, every interaction with customers – and their customers – requires intelligent and relevant content. For more than 20 years, we have been making companies digitally successful by implementing digital marketing and eCommerce projects as a conceptually, technically and strategically experienced partner and consultant.

Exciting demos and insightful customer presentations

IBM iX is a Platinum Sponsor of the SAP Customer Experience LIVE Summit and will join forces with ecx.io to jointly analyse the customer experience and give visitors in-depth insights into opportunities for future customer interactions. The dynamic sessions at the event will feature the latest innovations and strategies for increasing success in marketing, sales, trading and service. Numerous visionaries in the field of digitalisation, including our customers such as Wienerberger, Schlüter Systems and Southwest Gas, will be speaking live on stage about their projects and giving best practice examples.

The demos to be carried out at our stand include Progressive Profile Enrichment, Cognitive Marketing & Commerce, and Intelligent Customer Service – an asset that links IBM Watson and the SAP Service Cloud.

About the SAP Customer Experience LIVE Summit: The event in Barcelona offers the opportunity to network and to find out about the latest innovations and trends.  As well as inspirational discussions with industry experts, customers, colleagues and partners, delegates can expect numerous demos and information on the thinking behind customer loyalty and customer experience. Participants will learn how they can transform their business through intelligent customer loyalty. The aim of the SAP CX LIVE Summit is to help participants, be they customer or partner, C-Level excutive or developer, retailer or manufacturer, to get closer to their customers and key performance indicators.

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