Experts from IBM can help your organization realize performance excellence with your SAP C/4HANA customer engagement and commerce solutions by evaluating your operating model, improving process and accelerating implementations.
IBM iX can transform how you seamlessly engage your market across the full lifecycle of the customer experience. Our experts, coupled with our range of assets and innovations, accelerate your journey of transformation. Our capabilities include: strategy and consulting, full-service in-house design agency, cognitive solutions, native iOS apps integrated with SAP C/4HANA, and full scale integration to S/4HANA.
IBM iX is your global business design partner. We work at the intersection of progressive strategy, creative vision and transformational technology to help our clients reimagine their businesses — and then we make it real. Combining the power of our renegades and realists at IBM iX with our deep SAP, industry and process expertise, we bring engaging experiences and innovative business strategies to life to help you realize deeper customer relationships.
C/4HANA + S/4HANA Combine to Deliver Omni-Channel Engagement
October, 10th 15:30 - 15:50
Donovan Guin, Mukul Dixit
Hall 8.1 - Floor Theater 1
Service Keynote: Smart Agent Desktop with SAP C/4HANA
October, 11th 11:00 - 12:00
David Palmieri, IBM iX SAP C/4HANA Customer Experience Lead
Hall 8.0 - Theater District
How to Digitize a Traditional B2B Business along the Customer Journey
October, 11th 15:00 - 15:20
Joerg Reinold, CIO, Wienerberger
Hall 8.0 - Theater District, Stage 5
We are a collection of renegades and realists focused on the single biggest business challenge: tomorrow.
We create future shaping experiences
Customers and employees are won and lost by the quality of their experience, not solely by the promises you make. What you do matters more than what you say. We blend analytics, design and development to create authentic and personalized interactions that create meaningful impact.
We design experience driven digital ecosystems
Re-imagine how your organization innovates, operates, and engages with its environment, employees, customers, and partners. While designing smarter business strategies and ecosystems we create powerful experiences that learn and adapt to the changing behaviors of the people who matter the most.
We deliver experience focused customer platforms
Driven by an insight informed strategy, we provide a full range of “Consult to Operate’”services across physical touch points, web, mobile and support channels creating end-to-end, seamless customer experiences.