SAP Customer Experience Assets

Our individually developed assets are based on our experience with hundreds of customer projects.

The SAP C/4 HANA platform provides the basis.

  • Adapted to the standards of the SAP CX Suite
  • 100% customisable
  • Comprehensive testing and ready to use
  • Transparent breakdown of costs
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SAPurator

What’s for dinner today?

The Sapurator app answers this question in a simple way. Users can easily specify their food preferences, for example whether they prefer fish or meat, by swiping left or right as learnt from Tinder. The user receives recipe suggestions based on the information. If a favourite dish is selected, a shopping list of the necessary ingredients is put together. These can be directly ordered and delivered automatically via the app.

What does progressive profiling actually mean? In simple words: customer profiles are enriched on the customer journey. Customers need to trust you for this. To achieve this, you need to know the consumer. For that you need relevant content. What is the benefit for your business?

  • Automated and customised targeting
  • Consent to the use of confidential data
  • Personalised content and optimised conversion

Commerce Accelerator

The ecx.io Commerce Accelerator extends the existing SAP CX templates with standardised commerce processes and preselected application scenarios. Full compatibility with the SAP Customer Experience Strategy offers a wide range of application options and features, regardless of the respective output channel.

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PIM/PCM Accelerator

With the PIM/PCM Accelerator, ecx.io provides fully integrated templates for the SAP Commerce Cloud. From these, PIM/PCM solutions with multichannel structures including product catalogue structures with backend interfaces can be set up. A template for the web catalogue and a product information template are also integrated, which enable a much faster project rollout. Because of this, the PIM/PCM Accelerator is fully adaptable to the requirements of your strategy and digital platform, providing the ideal foundation for a variety of classic and digital marketing channels.

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B2B Portal Accelerator

The basis of the B2B Portal Accelerator defines the B2B processes between suppliers, partners and dealers. Taking into account complex relationships, cooperation with suppliers and partners can be significantly improved and digitised. It is also easy to adapt to your individual digital processes and underlying strategy.

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Your contact

Daniel Nopper

Business Development Manager

daniel.nopper@ecx.io

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