Revolutionise your customer experience!

SAP Customer Experience

Your SAP Customer Experience Partner

The creation of positive customer experiences is essential to the future of your business. For this reason, in conjunction with SAP Customer Experience (SAP CX), we have set ourselves the task of achieving personalised and context-related customer communication for our clients and their users, which lacks nothing on either side.

That’s why SAP CX combines important information from marketing, commerce, sales and service and publishes it across all channels to create even greater customer loyalty and more sustainable customer experiences for your company.

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WHAT.

  • Opportunities for cross-channel interaction between your company and your users
  • Seamless integration of the SAP C/4 HANA portfolios into your company’s other solutions
  • Highly individualised approach to your customers based on real-time information
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HOW.

  • Agile project approach through SCRUM and Design Thinking methods
  • Implementation of projects by interdisciplinary teams from the fields of design, consulting and technology
  • Continuing education through our in-house ecx.io Academy
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WOW.

  • More than 500 certified SAP CX experts across the whole IBM iX network
  • Long-standing global SAP CX Platinum Partner
  • Winner of several SAP Quality Awards
  • Regional Partner of the Year 2018
SAP Awards

Our success stories

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2018

SAP Quality Award Bronze in the category “Business Transformation” for myMondi

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2017

SAP Quality Award Gold in the category “Innovation” for Doka Group

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since 2014

SAP Hybris (CX) Platinum Partner (regional)

SAP CX und ecx.io

ecx.io has been a Platinum Partner of SAP Customer Experience (formerly SAP Hybris) since 2001. Since the beginning of this partnership, our experienced developers have overseen and implemented more than 100 SAP CX projects, with rollouts in more than 20 languages. Project implementation always takes place in close collaboration between SAP and our certified employees.

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Creating a better digital tomorrow.

We transform brands and businesses into digital leaders. We help you to define and deliver your digital journey and reinvent your business by design.

Klaus Oberlehner

Managing Director
+43-7242-71000
klaus.oberlehner@ecx.io

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